Heard collects feedback in person — on the counter, from customers who actually walked in. So every voice comes from someone who was really there, and every business gets the chance to respond.
No bots. No burner accounts. No anonymous strangers. Every review on Heard comes from a person who was actually there.
Reviews are given on the business's own kiosk, in the moment — not typed out later from a screen, fueled by a bad day.
No business can buy a rating, plant a fake, or quietly bury the truth. What you read is what really happened.
When a business responds, people see it — and that effort speaks for itself. Heard gives every owner the space to show they're listening.
That's all Heard is. Honest feedback you can actually trust, because it could never have come from anywhere else.
Browse places ranked by how honestly they're reviewed — and how well they respond.
Explore Heard